The full terms and conditions can be found in the footer of the website and at this address: see terms and conditions.

To create an account, click on the profile icon in the top right corner of the page and then select “Register”. Fill out the registration form and confirm your email address to activate your account.

Yes, you can place an order without creating an account. You can continue as a guest or create an account during the checkout process. However, registration offers additional benefits, including access to your order history, faster checkout, and exclusive special offers.

Yes, after logging in, go to the “My Account” section to update your contact details, password, or delivery addresses.

Make sure you entered the correct email address in the registration form. Check your spam folder or try registering again. If the problem persists, please get in touch with our support team.

On the login page, click “Forgot your password?” and enter the email address you used to register your account to receive a link to reset your password.

Currently, an account on FDCM.eu is created for a natural person, therefore only the user who registered should have access to it. For security reasons, we do not recommend sharing your login details with anyone else.

Yes, after placing an order or sending an inquiry, our customer service department will contact you.

To delete your account, please contact customer service by sending a message to: [email protected].

You can make changes yourself in the “My Account” section after logging into the platform.